Our cancellation policy varies across different memberships
Biweekly Cancellable: This membership can be cancelled at any time free of charge. At the time of cancellation the membership can still be used until the current two week period has expired. Be sure to cancel before your Friday billing to not incur any extra costs.
Biweekly Term: This membership cannot be cancelled within the first year of usage. If it must be cancelled you will be required to pay a $130 fee. Consideration of free cancellation will be given to those who are experiencing extenuating circumstances, such as unforeseen injury or relocation.
Term and Concession Memberships: Due to the nature of these memberships cancellation is not possible since these memberships expire after a period of time.
We offer free holds on all memberships. Hold durations are a minimum of two weeks to a maximum of six months. To do so contact the office at (709) 896-2298.
All users must be 16 years of age to use the gym on their own. Younger users have a couple options to attend the gym. Age 15 may attend the gym under the supervision of a parent or guardian. Certain restrictions apply. Younger users may inquire about youth fitness classes under the supervision of a certified Gear’s Gains Personal Trainer.
Yes! all memberships come with a Key Fob.
All gym users sign up for an account when they sign up for the gym with the email and password created during sign up. If you are not a member however you can also get into the portal by hitting the ‘Enquiry’ button on the sign in page.
To download the app you can search for ‘Gymmaster Member’ in the app store. Alternatively you can follow the following links:
You can hit the forgot password button on the sign in page to create a new one, alternatively you can message us, call us, or stop into the store and we can send you a link to create a new password.
The portal and app have many useful features for Gear’s Gains. Here is where you can purchase products, look at upcoming classes, book services such as personal training, and much more. It is a hub for all things Gear’s Gains.
You can make purchases both in our online store and by stopping into our shop during open hours.
Yes we do. We offer $20 and $50 increments as well as time based gym membership gift cards.
You may return and unopened supplement with a receipt. You may also return any equipment or clothing items if they are unworn, unwashed and in original condition.
No! We offer many well known name brand supplements in our store that you won’t find here on our website from brands such as:
• Yummy Sports
• Alani Nu
• and More!
Yes! Check back for future store specials.
We offer Locker Rental, Towel Service, Saunas, Showers, and a Supplement Shop.
Yes! Towel Service is included in our Gold Membership, and is $2 Biweekly Otherwise.
Yes! Locker Rental is included in our gold package and is $4 Biweekly otherwise.
Our gym consists of a wide variety ion equipment including:
• 8 Station Rig for a variety of barbell and bodyweight exercises such as: Squats, Deadlifts, Bench Press, Pull Ups and much more
• Complete dumbbell set from 1-125lbs
• 10 Barbells and 5000lbs of weight plates to accommodate many people
• 14 Selectorized weight machines for the entire body
• Leg Press
• Hip Thrust
• 8 Station Jungle Gym
We have a wide variety of cardio machines including: Treadmills, Ellipticals, Upright Bikes, Recumbent Bikes, Airbike, Stepmills, and a Jacobs Ladder.
Not at this time. Due to COVID we stopped offering classes to allow for adequate spacing of the gym equipment for members.
Yes we do, our training plans are our specialty. We create and deliver plans throughout the Trainerize App. It comes equipped with everything you need to succeed such as a training schedule, a personalized exercise regimen determined from the initial consult created with only your goals in mind, motivation knowing someone is keeping you accountable, and more. Book a consult to discuss today
We do not offer meal plans. However we do offer nutrition guidance. We can help develop a plan to help you succeed with your nutritional goals. Book a consult to discuss further.
We offer all inclusive training plans for this. We schedule your year based on your needs and your schedule. Choose the best training plan and nutrition approach determined during an initial consultation and again throughout the year. Book a consult to discuss further.
We have a Strength Sports Club called Bigland Barbell. We have a Facebook Group, and meet up every so often to train in Powerlifting, Strongman, and more. Message us for more information,
If you lose something at Gear’s Gains the items will be placed in the lost and found in each change room. Valuables are generally held in the office however. If you have lost something you can stop into the store or call 709-896-2298.
Our busiest times vary. On the weekdays the busiest time is 3pm-8pm. Before Work and on Lunch hour is also fairly busy. Weekends do not generally have peak hours and have a consistent stream of members throughout the day.
Our Gym is 24/7/365. Our Store Hours are as Follows: Monday-Friday: 9am-9pm Saturday: 10am-8pm Sunday: 12noon - 8pm
If you have a key fob, you can register for a new membership here. If you do not have a key fob, you must wait until we are open to recieve your fob.
There can be a number of reasons why this may happen. First off, try again and pull harder on the door which may stick in various weather conditions. If that doesn’t work scan again. If it beeps twice this likely means your membership has expired and you’ll have to purchase a new one online here, or in store during business hours. Lastly if none of these is the case it may be a problem with the system call 709-897-7259, and we will investigate the problem for you anytime 24/7.